Frequently Asked Questions



At Max Money Mart, we believe our customers deserve the best information and financial resources available. We have compiled this list of FAQs to help answer the most common questions. We are here to answer any questions you may have about the loan process. Please browse the questions below and if you have additional questions not answered here, do not hesitate to contact us.

Max Money Mart Missouri, Inc DBA Max Money Mart is a direct lender in Missouri, offering closed-ended installment loans to approved applicants. Max Money Mart, Inc DBA Max Money Mart is Credit Access Bureau (CAB) and registered as a Credit Services Organization (CSO) by the State of Texas. In Texas all installment loans will be made by third party lender and serviced by Max Money Mart, Inc

For the simplest and fastest experience, we welcome you to apply here If you would apply over the phone, please call our Customer Contact Center at 1-833-915-2274 and a friendly agent will be happy to collect your information and process your application that way. Both options only take a few minutes to complete.

Our fees vary by your state of residence. Max Money Mart will not surprise you with any unexpected fees after you originate your loan. All interest rates and fees are detailed in your loan agreement and explained during the approval process. Please visit our Rates page for more information.

Lending regulations vary by state. Loan amounts will be based on the applicant’s creditworthiness, as assessed during the application process.

Yes, you may can cancel your loan interest-free, and without penalty, within the first 3 business days following a loan’s effective date. To cancel, please call our Customer Contact Center at 1-833-915-2274. Upon canceling your loan, you will still be responsible for returning the entire amount received for that loan.

Yes, currently you must have an open checking account with a bank or credit union, in order to accept funds.

Certainly. Although we understand you may experience various financial hardships, Max Money Mart wants to be your preferred resource for funds. If your application is not accepted, then please try again after 30 days of your last attempt.

Congratulations! We encourage you to pay off your loan in full at anytime, which is why we do not charge any pre-payment penalties. Simply contact our Customer Contact Center at 1-833-915-2274. Upon paying off your loan, a Max Money Mart agent will also let you know if your account is eligible for another loan at a reduced interest rate. You may also payoff your loan at anytime, using your debit card, in your online customer portal. This option is highly encouaraged, particularly during weekends and non-business hours.

We are certainly happy to remain a resource for your financial needs! If you are payoff your loan using your debit card, you are eliglble for another loan immediately. If you payoff your loan using the Automated Clearing House (ACH) method, there is a 5 business day waiting period before being eligible for additional funds.